Terms and Conditions

Terms & Conditions for Dream Way Products

1. Overview

By accessing or purchasing from dreamwayproducts.com, you agree to the Terms & Conditions outlined below. These terms apply to all visitors, customers, and users of our website. Please review them carefully before placing an order.

🛒 Products & Descriptions

• Dream Way Products specializes in the Juice Sluice, a patented, high‑quality cutting board constructed from select hard maple.
• Product descriptions, dimensions, and images are provided as accurately as possible.
• Natural variations in wood grain, color, and texture are normal and not considered defects.
• Because each board is crafted from natural hardwood, differences may occur between the product received and the product shown online.

💳 Pricing & Payment

• All prices are listed in USD unless otherwise stated.
• Pricing may be updated at any time without prior notice.
• Accepted payment methods include major credit cards, PayPal, and any additional options displayed at checkout.
• Orders are processed only after full payment has been received.

🚚 Shipping & Delivery

• Processing times are listed on each product page. Custom or engraved items may require additional time.
• Shipping costs are calculated at checkout based on destination and order size.
• Once shipped, delivery timelines are dependent on the carrier and are outside of our control.
• Customers are responsible for providing accurate shipping information. Dream Way Products is not liable for delays, lost packages, or additional fees resulting from incorrect addresses.

🔄 Returns, Exchanges & Cancellations

• Standard (non‑custom) products may be returned within 30 days of delivery if unused, unaltered, and in original condition. Please refer to our Return Policy for details.
• Custom or personalized items are non‑refundable unless damaged or defective upon arrival.
• If your order arrives damaged, contact us within 48 hours with photos so we can assist with a replacement.
• Cancellations for custom orders must be requested within 12 hours of purchase.

🪵 Care & Use

• The Juice Sluice cutting board is intended for standard kitchen use.
• Proper care—including regular oiling, hand‑washing, drying promptly, avoiding dishwashers or soaking—is essential for longevity.
• Dream Way Products is not responsible for damage caused by improper care, misuse, or failure to follow care instructions.

🔐 Privacy & Data Protection

• Personal information is collected solely for order processing, customer service, and improving our shop experience.
• Your information is never sold or shared with third parties except as necessary to fulfill your order (e.g., shipping carriers, payment processors).
• For more details, please review our Privacy Policy.

📘 Intellectual Property

• All product designs, photos, descriptions, branding, and the patented Juice Sluice design are the property of Dream Way Products.
• Unauthorized reproduction, distribution, or commercial use is strictly prohibited.

⚖️ Limitation of Liability

• Dream Way Products is not liable for any personal injury, indirect, incidental, or consequential damages arising from the use or misuse of our products.
• Our liability is limited to the purchase price of the product in question.

📝 Changes to Terms

These Terms & Conditions may be updated at any time. Continued use of the website constitutes acceptance of any revised terms.

📩 Contact Information

For questions regarding these Terms & Conditions, contact us at:
Email: sales@dreamwayproducts.com
Website: dreamwayproducts.com